> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehenry.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels overview

> Every place you can talk to Henry, and how they fit together.

Henry is one assistant with one memory. A channel is simply where you reach it. Open **Channels** in the web app to see the status of each one.

| Channel                         | Who it is for | Connected by                                                  |
| ------------------------------- | ------------- | ------------------------------------------------------------- |
| **Web app**                     | Everyone      | Always on. You are using it when you open Henry in a browser. |
| **Slack**                       | Teams         | A workspace admin, once for the whole workspace.              |
| **Microsoft Teams**             | Teams         | A workspace admin, once for the whole workspace.              |
| **Messages** (iMessage and SMS) | Each person   | You, by linking your own phone number.                        |
| **iPhone and Mac apps**         | Each person   | Sign in with your Henry account. Currently in beta testing.   |

Slack and Teams can both be connected to the same workspace. Texting is per person: your number is yours, and what you text Henry stays in your own thread.

## Which channel for what

* **Ask in a channel** when the answer is useful to the team, or when Henry should learn from the discussion.
* **DM Henry** for private questions. DMs are visible only to you.
* **Text Henry** when you are away from your desk. Approvals arrive as a text you answer with **YES**.
* **Use the web app** for settings, integrations, tasks, projects, usage, and billing, or for a chat with images attached.

## Where task reports go

Scheduled tasks report into the conversation they were created in: the Slack channel, the Teams chat, or your DM. If a workspace has both Slack and Teams connected, admins choose a **Default surface** in **Settings → Team settings** for reports and reminders that are not tied to a specific conversation.

<Columns cols={2}>
  <Card title="Slack" icon="slack" href="/user-guide/channels/slack" />

  <Card title="Microsoft Teams" icon="microsoft" href="/user-guide/channels/microsoft-teams" />

  <Card title="Texting" icon="message-dots" href="/user-guide/channels/texting" />

  <Card title="Web app" icon="browser" href="/user-guide/channels/web-app" />
</Columns>